Defend against phishing scams, ransomware attacks and other forms of cyberscam

Cyber-scams are all about deception. The scammer’s job is to try and win our confidence by impersonating a legitimate organisation. In doing this, the scammer is going to leave clues for us to find. Clues that will lead us to conclude that we are looking at a scam and not a legitimate communication. So, in this course, we will investigate the tricks of the scammer’s trade and learn how and where to find the tell-tale signs of a scam.

At the end of this course, you will have learned how scammers engage their victims, the things that scammers do to impersonate legitimate organisations, and a series of checks that we can all make to ensure that we never fall victim to a damaging and costly cyberscam.


Click to start the module

Click to start the module

Module 1 – An introduction to phishing scams 

In this first module, we’ll introduce one of today’s most prevalent cyber security threats – phishing scams.

At the end of this module, you will have a basic understanding of phishing scams, how to avoid becoming a victim of this growing form of cybercrime.

Duration: 18 minutes



Click to start the module

Click to start the module

Module 2 – Phishing scams are all about deception

In this module, we’ll dive deeper into the anatomy of a phishing scam, and look at the tricks that scammers use to try and get us to take the bait.

At the end of this module, you will know the techniques that scammers use to disguise their messages.

Duration: 6 minutes


Click to start the module

Click to start the module

Module 3 – The six tell-tale signs of a scam message 

Scam messages have common characteristics which we can use to weed them out. In this module, we’ll look at the six tell-tale signs of a #scam message.

At the end of this module, you will know how to spot a scam message and how to avoid falling for a #phishing scam.

Duration: 12 minutes


Click to start the module

Click to start the module

Module 4 – Understanding URLs. And knowing what good looks like. 

In this module, we’ll look in detail at web addresses and URLs. And see how scammers abuse the flexibility of URLs to try and trick us into thinking that we are dealing with a legitimate organization.

Duration: 15 minutes


Click to start the module

Click to start the module

Module 5 – Website spoofing. And how to read URLs.

There are many places that we can look for evidence of a scam, but the URL is one of the best.

In this module, we’ll focus on the website address and look at how scammers abuse the flexibility of URLs to impersonate safe and legitimate websites.

Duration: 12 minutes


Click to begin the module

Click to begin the module

Module 6 – The tell-tale signs of a scam website

Scam websites stick out a mile when you know what to look for. Now, we’ll look at how scammers create phony websites to install damaging viruses, trick us into handing over sensitive data such as account numbers & passwords, and pull off an old-fashioned con-trick.

Duration: 15 minutes


Module 7 – How to spot and avoid dangerous attachments

Scam websites stick out a mile when you know what to look for. Now, we’ll look at how scammers create phony websites to install damaging viruses, trick us into handing over sensitive data such as account numbers & passwords, and pull off an old-fashioned con-trick.

Duration: 23 minutes